Data protection information
The following information provides an overview of what happens to your personal data when you use our service. Personal data are any information that can be used to identify you personally.
Who is responsible for the data processing (the controller) on this website?
The controller within the sense of the General Data Protection Regulation (GDPR) is:
Reflex Polska Spółka z ograniczoną odpowiedzialnością spółka komandytowa Mikołaja z Ryńska 36-40
87-200 Wąbrzeźno
Polska
Email: datenschutz@aviatics.de
Website: www.reflex.pl
You will find additional information about our corporate group, the persons authorised to represent us and additional contact opportunities in the legal disclosures on ((Link to site: https://www.reflex.pl/files/file/Site-Notice.pdf) of this website.
How do we collect your data?
For one, your data are collected when you provide them to us because you wish to make use of our online self-service offer.
They include the data that you enter in a contact form. Alternatively, you can use the email address shown on the site to contact us. If you contact us via one of these channels, the personal data you provide will be stored.
If important changes (for example, in the scope of the offer or in the case of technically necessary changes) occur, we use the email address provided during registration to notify you.
What data do we collect?
- Information about the type of browser and the release in use
- The user’s operating system
- The user’s internet service provider
- The user’s IP address
- Date and time of the access
- Websites that referred the user’s system to our internet site (referrer)
- Websites that are accessed by the user’s system from our website
- Users: First name, surname, phone number, email address, location, IP address
- Companies: Name, address, phone number, email and tax number
- Devices: Name, category, article number, QR code number, serial number, internal asset number, date of operational startup, customer affiliation, location
- Locations: Name, address, customer affiliation, associated devices
- Service requests: Customer affiliation, associated device, service category, description, associated contact person
For what purpose and on what legal grounds do we process your data?
The use of our online self-service portal is voluntary. The processing of the data entered during registration or when using the contact form is based on your consent in accordance with point (a) of Article 6(1) GDPR (General Data Protection Regulation).
Legal grounds for the processing of personal data required for the performance of a contract to which the data subject is a party are set forth in point (b) of Article 6(1) GDPR. For instance, the processing of service orders, the internal creation of orders for internal and external service partners, the in-house processing of order data, the forwarding to the Sales department for the preparation of quotations for old equipment and replacement equipment is carried out in accordance with point (b) of Article 6(1) GDPR (General Data Protection Regulation).
The same provisions provide the legal grounds for the necessary steps prior to entering a contract.
Insofar as the processing of personal data is required for compliance with a legal obligation to which our company is subject, the legal grounds are set forth in point (c) of Article 6(1) GDPR.
Furthermore, we process your data on the basis of your consent in accordance with point (a) of Article 6(1) GDPR (General Data Protection Regulation) for certain purposes, in particular:
- For sending newsletters with regular offers
- For receipt of special information and offers
- For market research and customer surveys
- For personalised use of the website and personalised offers
- For analytical purposes for the optimisation of our service for you
- For processing of cookies subject to consent
You can withdraw any consent you have given at any time. by sending us an informal message by email. The withdrawal of consent is without prejudice to the lawfulness of any data processing carried out prior to the withdrawal.
If processing is necessary for the purposes of the legitimate interests pursued by our company or a third party and such interests are not overridden by the interests or fundamental rights and freedoms of the data subject, point (f) ) of Article 6(1) GDPR provides the legal grounds for the processing. The legitimate interest of our company is the conduct of our business activities.
Are data transferred to third parties?
We transfer personal data to third parties solely if and when this is necessary during contract processing. The legal grounds for this processing are found in point (b) of Article 6(1) GDPR, which permits the processing of data for the performance of a contract or for taking the necessary steps prior to entering a contract.
Insofar as necessary for the processing of your orders, your personal data will be transferred to the Sales department, service partners, service technicians, back office employees, support employees, Service department of the Winkelmann Group (https://www.winkelmann-group.com/pl/geschaeftsbereich/building-industry/). Moreover, we may also engage external service providers to carry out certain orders. We have concluded order processing agreements with any such service providers.
When cookies and tools are used for marketing purposes, personal data are transferred to the relevant providers. This transfer is based on your consent in accordance with point (a) of Article 6(1) GDPR.
Transfers to third countries
Insofar as we process data in a third country (i.e. outside of the European Union (EU) or the European Economic Area (EEA)) or this occurs as part of the use of third-party services or the disclosure or transfer of data to third parties, we do so solely to the extent necessary for the fulfilment of our (pre-)contractual obligations, on the basis of your consent, in compliance with a legal obligation or in the pursuit of our legitimate interests. To the extent allowed by law or contract, we process data, or cause data to be processed, in a third country solely if and when the special conditions set forth in Art. 44 et seqq. GDPR are observed. i.e. the processing is carried out (for example) on the basis of special guarantees or compliance with officially recognised special contractual obligations (so-called “standard contractual clauses“).
How long do we process your data?
We process your personal data solely as long as this is necessary to achieve the purpose of the storage. Storage of data may continue beyond this time insofar as required by provisions adopted by European or national legislatures in EU regulations, laws or other legal statutes to which we are subject.
As soon as the purpose of storage has lapsed or a storage period prescribed by the aforementioned regulations expires, the personal data are routinely blocked or erased.
We will store the data collected during registration for as long as you wish to use our service. If you no longer wish to use this service or if the product(s) is/are no longer in your possession, your data will be erased from the portal.
This statement is without prejudice to statutory retention periods.
What rights do you have regarding your data?
Many data processing operations are possible solely with your express consent. You may withdraw any previously given consent at any time. by sending us an informal message by email. The withdrawal of consent is without prejudice to the lawfulness of any data processing carried out prior to the withdrawal.
You have the right to object, on grounds relating to your particular situation, at any time to the processing of personal data concerning you that is based on points (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.
The controller will no longer process the personal data concerning you unless the controller demonstrates compelling legitimate grounds for the processing that override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
You have the right at any time to obtain free of charge information about your personal data that are stored, their origin and recipients, the purpose of the data processing and a right to rectification, restriction or erasure of these data. You may contact us at any time by using the provided address to exercise these rights and to submit additional questions on the subject of personal data.
You have the right request the provision of any data that we process automatically on the basis of your consent or in performance of a contract to you or to third parties in a commonly used, machine-readable format. Insofar as you request the direct transfer of the data to another controller, the data will be transferred solely insofar as technically feasible.
Furthermore, you have the right to lodge a complaint with a supervisory authority.
The following supervisory authority has jurisdiction over the controller:
State Officer for Data Protection and Freedom of Information of North Rhine-Westphalia
P.O. Box 20 04 44
40102 Düsseldorf
Kavalleriestraße 2-4
40213 Düsseldorf
Phone: 02 11/384 24-0
Fax: 02 11/384 24-10
Email: poststelle@ldi.nrw.de
Our data protection officer
We have appointed a data protection officer in our corporation, i.e. the Winkelmann Group, all affiliated companies and the sales and production locations. You can contact this officer at the following address:
AVIATICS Cost & Safety Management GmbH & Co. KG
Kieshecker Weg 148
40468 Düsseldorf
Germany
Email: datenschutz@aviatics.de
Cookies and integration of external online services
Some of the website pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies help us to make our sites more user friendly, more effective and more secure. Cookies are small text files which are placed on your computer and saved by your browser.
Among the cookies that we use are the so-called session cookies. They are erased automatically at the end of your browser session. Other cookies remain on your device until you erase them. These cookies enable us to recognise your browser whenever you return to our site.
You can set your browser to notify you whenever cookies are set and allow cookies solely in specific cases; preclude the acceptance of cookies for certain cases or in general; and activate the automatic erasure of cookies when the browser is closed. The disabling of certain cookies may restrict the available functions on our website.
Cookies that are required to carry out the electronic communication process or to provide certain functions you request are stored in compliance with point (f) of Article 6(1) GDPR. As the operators of this website, we have a legitimate interest in the placement of cookies to ensure optimised provision of our services free of any technical errors. Insofar as other cookies (e.g. cookies for the analysis of your surfing behaviour) are stored, they are processed solely on the basis of your consent pursuant to point (a) of Article 6(1) GDPR.
Session and persistent cookies are fully preserved during any type of navigation on the internet (including the use of links) and can be read by any website that you subsequently visit. Session cookies are not erased until the browser is closed; persistent cookies are not erased until their lifetime has expired.
If you have given your consent and wish to withdraw it, you can do so at any time in the browser settings.
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called cookies, text files that are stored on your computer and enable an analysis of your use of the website. As a rule, the information regarding your use of this website generated by the cookie is transferred to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of your consent pursuant to point (a) of Article 6(1) GDPR.
Additional information about the terms and conditions of use and privacy can be found at http://www.google.com/analytics/terms/de.html and https://www.google.de/intl/de/policies/.
Moreover, you can prevent the capture of the data generated by the cookie and related to your use of the website (including your IP address) and the processing of these data by Google by deactivating Google Analytics. Do so by downloading and installing the plugin for your web browser. It will set an optout cookie that prevents the collection of your data during future visits to this website: https://tools.google.com/dlpage/gaoptout?hl=de.
We have concluded an order processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
This website uses the “demographic characteristics” function of Google Analytics. It creates reports containing statements about the age, gender and interests of the site visitors. These data are obtained from interest-based marketing from Google and visitor data from third-party providers. Such data cannot be attributed to a specific individual. You can deactivate this function at any time via the marketing settings in your Google account or generally prohibit the collection of your data by Google Analytics as described under “Objection to data collection”.
Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google, Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
The reCAPTCHA function is used to determine whether the data entered on our websites (e.g. in a contact form) come from a human being or an automated programme. reCAPTCHA analyses the behaviour of the website visitor according to various characteristics. The analysis begins automatically as soon as the website visitor accesses the website. reCAPTCHA evaluates various information (e.g. IP address, time the website visitor remains on the website or the user’s mouse movements) for the analysis. The data collected during the analysis are forwarded to Google. The reCAPTCHA analyses run completely in the background. Website visitors are not notified ware that an analysis is taking place.
This data processing is based on point (f) of Article 6(1) GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from spam.
For more information on Google reCAPTCHA and Google’s privacy policy, please click on the following links: https://www.aooqle.com/intl/de/policies/privacy/ and https://www.google.com/recaptcha/about/.